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Cancellation & Refunds

Cancellation & Refunds

Cancellation and refund are possible, but only if informed and requested by email using this form and followed up with a phone call prior to your course date. This form is also included in the confirmation E-mail or Whatsapp sent to you after registering.

Cancellation

A cancellation fee will be applied to all refunds.

  • 100% to a refund if requested by email or Whatsapp 14 to 21 days before the course;
  • 50% to a refund if requested by email or Whatsapp 7 to 14 days before the course;
  • No refund will be possible if requested 1 to 7 days before the course or if not showing at the course.

Only a health matter could change the request. It would have to be accompanied by a signed doctor document.

Re-scheduling is possible:

Re-scheduling fee:

    • RM0.00 no cost, If done 21 days before your course date
    • RM50 If done 14 to 21 days before your course date
    • RM100 If done 7 to 14 days before your course date
    • The total amount if requested 1 to 7 days before the course or if not showing at the course.

Only a health matter could change the request. It would have to be accompanied by a signed doctor document.

Replacement:

RM0.00 no charge

If you cannot attend your course but arrange for a friend to take your spot, there is no charge. You have to inform us before the course day.

This request must be emailed to us at harsbyhafiqazmi@gmail.com and informed by phone as well at +6011 11338389 Today, on ________________________I (name) _______________________________

Student registered for the course of such date(s) _______________________________

request a CANCELLATION ____ and a refund of my deposit minus the appropriate administration fee or request RE-SCHEDULING ____ with the appropriate administration fee or request a REPLACEMENT ____ at no cost