Cancellation & Refunds
Cancellation and refund are possible, but only if informed and requested by email using this form and followed up with a phone call prior to your course date. This form is also included in the confirmation E-mail or Whatsapp sent to you after registering.
Cancellation
A cancellation fee will be applied to all refunds.
- 100% to a refund if requested by email or Whatsapp 14 to 21 days before the course;
- 50% to a refund if requested by email or Whatsapp 7 to 14 days before the course;
- No refund will be possible if requested 1 to 7 days before the course or if not showing at the course.
Only a health matter could change the request. It would have to be accompanied by a signed doctor document.
Re-scheduling is possible:
Re-scheduling fee:
-
- RM0.00 no cost, If done 21 days before your course date
- RM50 If done 14 to 21 days before your course date
- RM100 If done 7 to 14 days before your course date
- The total amount if requested 1 to 7 days before the course or if not showing at the course.
Only a health matter could change the request. It would have to be accompanied by a signed doctor document.
Replacement:
RM0.00 no charge
If you cannot attend your course but arrange for a friend to take your spot, there is no charge. You have to inform us before the course day.
This request must be emailed to us at [email protected] and informed by phone as well at +6011 11338389 Today, on ________________________I (name) _______________________________
Student registered for the course of such date(s) _______________________________
request a CANCELLATION ____ and a refund of my deposit minus the appropriate administration fee or request RE-SCHEDULING ____ with the appropriate administration fee or request a REPLACEMENT ____ at no cost