Cancellation

A cancellation fee will be applied to all refunds.

• 100% to a refund if requested by email or Whatsapp 14 to 21 days before the course;
• 50% to a refund if requested by email or Whatsapp 7 to 14 days before the course;
• No refund will be possible if requested 1 to 7 days before the course or if not showing at the course.

Only a health matter could change the request. It would have to be accompanied by a signed doctor document.

Re-scheduling is possible:

Re-scheduling fee:

• • RM0.00 no cost, If done 21 days before your course date
  • RM50 If done 14 to 21 days before your course date
  • RM100 If done 7 to 14 days before your course date
  • The total amount if requested 1 to 7 days before the course or if not showing at the course.

Only a health matter could change the request. It would have to be accompanied by a signed doctor document.

Replacement:

RM0.00 no charge

If you cannot attend your course but arrange for a friend to take your spot, there is no charge. You have to inform us before the course day.

This request must be emailed to us at [email protected] and informed by phone as well at +6011 11338389 Today, on ________________________I (name) _______________________________

Student registered for the course of such date(s) _______________________________

request a CANCELLATION ____ and a refund of my deposit minus the appropriate administration fee or request RE-SCHEDULING ____ with the appropriate administration fee or request a REPLACEMENT ____ at no cost